Frequently Asked Questions

Custom made orders process in 8 to 10 business days (quilts may take longer and you will be notified of the estimated completion date) and then ship via Canada Post. Please allow up to two weeks to receive your order after you checkout.

If you order a product that is ready to ship, your order will ship within 1 to 3 business days via Canada Post.

Look for the Ready to Ship badge to understand what can be shipped right away:

Ready To Ship

We ship all orders via Canada Post.

If you are located inside Canada, you should receive your order within 2 weeks.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Absolutely!  We always love creating new products from scratch.
Please contact us for a quote.

Custom orders can have a lengthier processing time.  Ask us for details.

If you don’t see the colour or design you want, please contact us for a customization quote.

Note: custom orders can have a lengthier processing time.

Please use our hat sizing chart to determine the best fit.

We happily supply frequent discount codes to our email subscribers. Want a discount code? Get an instant 20% discount by clicking here.